The help notes in coecontact tell you how to use the software and give general guidance on why you would use each feature – for example, on the right is the beginning of the help note on representatives.

But your organisation is unique and it is impossible for the help notes to address your distinct needs. That is why we offer advice on how your organisation can get the maximum business benefits from coecontact. For example, the document management system is easy to use and means you need never lose a document again – not ever. Let us show you how it can work with your procedures and benefit the whole office.

coecontact is powerful, but it’s possible that your organisation has a special need and wants something extra.

• We own the copyright of coecontact so we can adapt it in any way you like to meet your requirements.
• It may be possible to incorporate what you want into the main-stream product. If so we can offer you a 50% discount on our standard rate. This approach also means that your version is sure to be compatible with future releases. Upgrades have been available for as little as £100.

Training:

• We can deliver live training sessions via the web at low cost and usually at very short notice
• We also offer whole or half-day training at your office.